Hollie Alexander

Enterprise Architect

IBM Maximo • Cloud Infrastructure • Enterprise Integrations • Cybersecurity • Data Engineering

🔐 Active U.S. Federal Public Trust Clearance | BBA – MIS, Baylor University | IBM Certified Maximo Deployment Professional | ITIL Foundation

EXECUTIVE SUMMARY

Results-driven Senior Technical Architect and IBM Maximo Subject Matter Expert with 22+ years of software engineering experience and 14+ years of hands-on Maximo implementation leadership across Aerospace, Oil & Gas, Finance, Utilities, and Industrial Production. Holds an active U.S. Federal Public Trust Clearance and multiple IBM certifications. Delivers end-to-end enterprise asset management (EAM) solutions — from greenfield implementations and cloud migrations to complex system integrations, data governance, and cybersecurity hardening. Recognized for translating complex business requirements into scalable, high-performance technical architectures that drive operational efficiency and regulatory compliance.

CORE COMPETENCIES

IBM Maximo Asset Management AWS / Azure Cloud Infrastructure Python / Jython / JavaScript
Java / C / C++ / Perl REST / SOAP / cXML APIs WebSphere / Apache / IHS
RHEL / Linux / Windows Oracle / PostgreSQL / MySQL BIRT Reports / Eclipse
ETL / Data Migration Zero-Trust / IAM / MFA SOX / NIST / PCI / ISO Compliance
Kubernetes / Docker Clover ETL / MIF Integration Maximo Aviation / O&G / Utilities

CAREER HIGHLIGHTS & VALUE DELIVERED

  • Led 10+ full-lifecycle Maximo implementations (greenfield and upgrade) across Aerospace, O&G, Retail, Industrial, and Finance — directly responsible for go-live success for 1,000+ user environments.

  • Architected and executed on-premise to AWS cloud migration for mission-critical Maximo system, encompassing server sizing, fault tolerance, load balancing, and full disaster recovery design.

  • Drove zero-trust network security initiative across 80,000+ endpoints (Kubernetes, Linux, Windows), delivering network segmentation, IAM integration, and multi-factor authentication for a major financial institution.

  • Developed proprietary Vendor Punch-out Service offering — an innovative Maximo–Grainger direct integration enabling seamless PO creation and cost capture with extensible architecture for additional vendors.

  • Designed and delivered a bi-directional real-time REST integration using Node-RED for OneCall data flowing to/from Maximo, reducing manual data entry and improving field crew efficiency.

  • Resolved intermittent Maximo performance crisis through forensic infrastructure diagnostics (WebSphere, IHS, network layers), root-causing a VPN tunnel misconfiguration and eliminating system downtime.

  • Conducted forensic supply chain analytics to uncover defects in legacy Java customizations, protecting inventory integrity and reducing audit risk in Aerospace operations.

  • Led large-scale ETL data migrations (Infor EAM → Maximo, Acquisition Merges) using Clover ETL and custom PowerShell/Python tooling, achieving clean data consolidation with minimal downtime.

  • Designed and delivered compliance-grade security policies, GRC datasources, and regulatory frameworks aligned with SOX, ISO, NIST, and PCI standards.

PROJECT EXPERIENCE

Product Architect — Maximo Lead | Aerospace Industry | Recent

  • Served as architect and lead developer on an agile team for a mission-critical aircraft Maximo system, decomposing business requirements into sprint-ready technical tasks.

  • Directed on-premise to AWS migration including infrastructure sizing, load balancing, fault tolerance, backup/recovery, and disaster recovery architecture.

  • Authored automation scripts in Python, Jython, and JavaScript to replace legacy Java customizations; developed BIRT reports using PL/SQL and JavaScript on Oracle DB.

  • Remediated security vulnerabilities, maintained TLS certificates, and performed forensic data analytics to diagnose supply chain discrepancies.

System Administrator III — Linux & Security | Finance/Banking Industry |

  • Supported zero-trust security rollout across 80,000+ servers and appliances; participated in risk assessment for prioritized deployment planning.

  • Architected highly available Apache Web servers on RHEL with load balancing and MFA for a mission-critical financial application.

  • Built GRC datasources and integrated a custom web portal with IAM systems; authored authentication libraries in Perl and Python.

  • Migrated stored procedures from MySQL to PostgreSQL; optimized Python code with parallel multiprocessing to resolve DB transaction bottlenecks.

Technical Architect & Lead Developer — OneCall Integration | Oil & Gas Industry |

  • Designed and implemented a bi-directional, real-time REST integration using Node-RED as a message broker between OneCall and Maximo.

  • Facilitated design sessions, built supporting Maximo screens and applications, and mentored a junior developer in modern JavaScript refactoring practices.

Technical Lead — Maximo Performance Remediation | Oil & Gas Industry |

  • Diagnosed and resolved an intermittent Maximo performance crisis through comprehensive infrastructure tuning (WebSphere, IHS, Windows) and network diagnostics, identifying a root-cause VPN misconfiguration.

Solution Architect — Vendor Punch-out Service (Proprietary Product) | Technical Consulting |

  • Conceived, designed, built, packaged, and documented a novel Maximo–Grainger Vendor Punch-out integration service offering, enabling direct purchase order creation from within Maximo.

Maximo Developer — Work Management Remediation | Oil & Gas Industry |

  • Partnered with Koch's internal dev team to remediate complex technical debt in Maximo automation scripts and screen configurations outside their existing capability.

Technical System Administrator — Maximo Upgrade | Oil & Gas Industry |

  • Executed Maximo infrastructure upgrade on RHEL including clustered environment configuration; authored Bash deployment automation scripts and supported post-upgrade issue remediation.

Technical Lead — Acquisition Data Merge | Oil & Gas Industry |

  • Led merger of an acquired Maximo instance into an existing environment using PowerShell data transformation scripts and Clover ETL via MIF; updated and created BIRT reports.

Technical Architect — Greenfield Maximo Implementation | Industrial Production |

  • Architected and delivered a full Maximo 7.6 implementation (Work Management, Supply Chain, EH&S) in a hosted environment with scalable, redundant, secure infrastructure.

  • Led design sessions, configured purchasing approval and work management workflows, and guided all technical deliverables through go-live.

Maximo SME, Lead Developer & Technical Architect | Retail Trade / Downstream O&G | 2010 – 2016

  • Served as the Maximo technical SME for a 1,000+ user implementation; owned integrations (SOAP, REST, flat files, interface tables), BIRT reporting, WebSphere/Apache optimization, and workflow design.

  • Mobilized maintenance and warehouse workforces using Maximo Everyplace and Mobile Inventory; architected greenfield Mobile Inventory solution using EZMaxMobile.

  • Provided backup engineering support for TMW logistics, PDI Enterprise accounting, Airwatch MDM, Hyperion financial reporting, and custom in-house applications.

  • Advanced troubleshooting across DNS, Kerberos, LDAP, TCP/IP, TLS/SSL, DHCP, FTP, and HTTP/S protocols.

Developer — Infor EAM Data Migration | Oil & Gas Industry |

  • Configured Clover ETL packages to migrate all Infor EAM maintenance data into Maximo, consolidating CMMS systems as part of a strategic decommission initiative.

Linux Programmer / Full-Stack Developer | Finance Industry (Mortgages) |

  • Developed and maintained in-house mortgage software in C/C++ on Red Hat Linux; built secure PHP/JavaScript web portals serving 600+ users.

  • Created custom data import/export tools and calculated sampling distributions for regulatory compliance with government mortgage criteria.

EDUCATION & CERTIFICATIONS

  • Active Public Trust Clearance — U.S. Federal Government

  • Bachelor of Business Administration (BBA) in Management Information Systems — Baylor University

  • IBM Certified Advanced Maximo Deployment Professional

  • IBM Certified Solution Advisor — Maximo Asset Management Solutions V3

  • IBM Certified Infrastructure Deployment Professional — Maximo Asset Management V7.6

  • ITIL Foundation Certificate in IT Service Management

INDUSTRIES SERVED

Aerospace • Oil & Gas • Finance & Banking • Industrial Production • Retail & Downstream O&G • Utilities • Transportation • Mortgage/Real Estate

Hollie Alexander — webmaster@holliealexander.com